In the event that parcels are stopped at customs during delivery, the U.S. and Japan can share information closely with each other.
Please feel free to trust us with your precious cargo.
Three services
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B to B Fulfillment Service
⇒ Our warehouse in California can be used as a base warehouse in the United States. -
Return shipping
⇒ You can use this service as a return address for returns for cross-border e-commerce sales and the like. Also, re-delivery is possible. -
U.S. Importers(Customs Clearance)
⇒ If your shipment is stopped by customs during transit, we will coordinate with the U.S. branch office and the relevant authorities to clear customs for you.
Strengths of our service
Resident Japanese staff
All instructions and questions are available in Japanese.
Operated by a team of professionals with over 10 years of export experience!
No monthly fee for TNK Logistics
※Free of charge for the use of importers, except for the use of return shipping.
fee
5,000 yen per month (excluding tax)
※There is no charge for those who use our shipping agent service, except for some services.
- The contract is a monthly contract and will be automatically renewed unless you ask us to cancel it.
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Payment can be made by PayPal.
*You will be asked to pay the monthly fee by PayPal at the time of application.
After that, the subscription is automatically renewed every month. - To use the service, we use chat work.
- Amazon requires one contract per account for those selling.
- We are unable to respond to EMS shipments.
- UPS will be used to ship back to Japan from the US.
US to Japan by UPS
In the event that a U.S. importer/warehouse usage fee or [ U.S. to Japan ] shipping fee is used, we will invoice the customer.
※attention※
- The consignee is the importer of the return shipment from the U.S. warehouse to Japan.
- The consignee must take care of the customs clearance of the returned goods.
- Please note that cosmetics and food products imported into Japan must be processed separately by the Health and Welfare Bureau.
- Tax exemption procedures are not available to us.
- Import regulations are to be confirmed by the customer.
※If a US address is used for purposes other than those listed above, we will charge a minimum of 6 months’ worth of fees as compensation.